Leadership Connections 2017: HR Driving Business Transformation

Is your organisation currently going through transformation? The answer from the clear majority of HR leaders we spoke to was an emphatic ‘yes’. And the few who said they weren’t currently in a period of actual transformation did feel they were evolving or changing in some way.

Leadership Connections 2017: HR Driving Business Transformation

The author(s)

  • Sean Mills Ipsos Loyalty, UK
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The pace of that change is relentless. We all know why: political upheaval, economic uncertainty, globalisation, the digital explosion. All of these factors have led to changing marketplaces and customer demands, a desire for greater efficiency, and the need to cut through complexity to become more agile.

As the world of work changes, the role of the HR professional continues to evolve. In this report, we explore the part that HR plays in organisational transformation, and offer some recommendations for putting people at the heart of it.

We would like to thank all of the HR leaders involved in our Leadership Connections research. They came from a wide range of industries including banking and finance, consumer goods, charities, government, hospitality, retail, and telecoms. Their contribution is invaluable in creating a rich understanding of the challenges of transformation, and identifying the critical elements that can ensure sustainable success.

When you’ve read the report, why not join the discussion on Twitter using the #LeadershipConnections hashtag? We’d love to hear your views.

The author(s)

  • Sean Mills Ipsos Loyalty, UK

Customer Experience