Ipsos Loyalty is the specialized international practice within the Ipsos group dedicated to helping clients improve business performance through customer and employee satisfaction and loyalty.
No Other Firm Knows More About Loyalty
White Papers/Articles ‘Customers take the positive path’, by Fiona Moss, Ipsos Loyalty UK, The Customer Contact Association’s In Touch magazine, Issue 6, 2010
Events Acting on Facts, Not Faith - European Customer Management World Conference Presentation (section 1)
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