CMAcx 2022

With the continued evolution of customer expectations, brands have both a unique challenge and an unprecedented opportunity to reimagine the customer experience as we transition into a more hybrid-focused world. Join Ipsos’ Lesley Haibach and Mariam Nabilsi who will join a panel discussion exploring:

• What matters most to customers now, and how brands can address their ever-changing needs, wants, hopes and dreams.
• Shifts and trends in brand loyalty that transcend generations, and the importance of building a customer-obsessed culture that recognizes the value of flexible, omnichannel, hyper-personalized experiences.
• The role of influencer and content marketing in building trust, fostering relationships and driving brand advocacy.

For event details or to register now, please visit the CMA website.