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Innovation & Knowledge : Customer Experience

Innovation & Knowledge

Customer Experience

Brands cannot ignore AI as it continues to revolutionize market research

Artificial intelligence (AI) has grown in popularity in recent years. Voice and facial recognition software has developed in all technical gadgets, and we are beginning to see how it is revolutionizing market research, resulting in faster, cheaper, and better results.
28 April 2023
Customer Experience

The Metaverse: What it is now, the future and how businesses can become part of it

World’s leading tech big wigs are already clear about the world and the metaverse. Satya Nadella, CEO of Microsoft, tweeted, “the metaverse is here, and it’s not only transforming how we see the world but how we participate in it- from the factory floor to the meeting room.” Mark Zuckerberg of Facebook even changed the name of his entire company to be about this thing called the metaverse.
28 April 2023

Features

Discover Ipsos Update

A selection of the latest research and thinking from Ipsos teams around the world.