EFM Implementation Engineer

Position Title:

Enterprise Feedback Management (EFM) Tableau Expert


GMU Viewcast, EFM

Key Responsibilities:

  • Manage and support project execution using appropriate methods or frameworks while keeping cross-project dependencies in mind
  • To take on role of project co-ordinator between project teams, stakeholders, and management for implementation related issues
  • Utilize software knowledge to configure surveys and reports
  • Support development of training material
  • Develop a thorough understanding of product features that are relevant to each client program
  • Collaborate with our Research & Development Team and carry our product solution to the next level


  • Degree in Economics/ Computer Science/ Economics or equivalent
  • Minimum 3 years of experience in data processing, software implementations, technical account management or market research
  • Professional working experience with interdisciplinary and international teams in complex organizations
  • Strong communication skills and technical problem-solving orientation
  • Experience with one of the following data visualization tools to generate compelling, interactive visualizations: Tableau, Qlik, Spotfire
  • Ideally, knowledge of Questback EFS
  • Fluent in English, both written and spoken. Other language proficiencies are an added advantage