Senior/ Research Executive (Loyalty)

Position Title:

Senior/ Research Executive

Division/Department:

Loyalty, Malaysia

Key Responsibilities:

  • Provide quotes for and run small projects; know the ropes
  • Demonstrate awareness of the financial status of jobs and the impact of one’s actions on profitability (budget vs. spend)
  • Takes control of one’s job problems and standard of work, seeking assistance as required
  • Work the data; check simple data accurately and make logical recommendations
  • Draft basic proposals, reports and presentations, displaying appropriate knowledge for experience level
  • Maintain client relationships by liaising effectively with clients on project-related information and progress updates/preparing weekly reports; measure to be set through review process (guideline target – 20% of time)
  • Learn and demonstrate high standards of client service
  • Abide by the quality excellence procedures and apply them effectively
  • Develop product knowledge and champion it
  • Keep abreast of current trends within market research, in order to develop personal skills/knowledge base
  • Keenness to learn and proactive about self-development and development of others

Pre-requisites:

  • Degree in Business, Social Science, Statistics or related studies

    Research Executive:
  • Previous market research exposure an advantage
  • Knowledge of basic statistics an advantage
  • Experience in questionnaire design, table specifications and project management essential for established positions

    Senior Research Executive:
  • At least three (3) years of good foundation market research experience
  • Knowledge of basic statistics
  • Experience in questionnaire design, table specifications and project management