Companies are increasingly investing in ESG (Environmental, Social, and Governance) initiatives to meet regulations, trends, and consumer expectations. Understanding these expectations is crucial for aligning ESG strategies with consumer values and achieving brand success.
Customer Perspective is a podcast and LinkedIn live series exploring all things Customer Experience and Channel Performance.
Ipsos Update
Barriers and considerations for electric car purchases
How mature is your organisation’s Customer Experience? Want to know how your organisation measures up? And what you need to do to get where you need to be?
How do synthetic respondents fall short of capturing the human experience?
Shattering the Stage Gates with Generative AI.
How do your physical, digital, and contact centre channels stack up against the competition? How is your customer service performing?
Opening opportunities to positively shape expectations and drive brand success.
Shaping brands through contextual insights
How to drive behaviour change.
From chaos to clarity.
A path to brand success.