Innovation & Knowledge : Customer Experience | Ipsos

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Customer Experience

In AI We Trust? How AI Is Impacting the Financial Sector

As buzz words go AI, or Artificial Intelligence, is one of the biggest. AI is creeping into our lives in ways we didn’t expect. But, do we trust it to perform when it comes to big decisions?
13 July 2018
Financial Services
Customer Experience

Consumer DIP

How do you ensure you have engaging marketers and how can you let them experience the daily life of their consumers?
13 April 2018

Features

Discover Ipsos Update

A selection of the latest research and thinking from Ipsos teams around the world.

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Economic Pulse of the World

Customer Experience

Get Fair or Fail: Why Fairness is Key to Business Success

Acknowledgement of customer experience (CX) as a driver of business performance is at an all-time high, with most companies making significant investments to meet their customers’ needs. But for many the question remains, how do you choose which customers or situations to prioritise?
29 January 2018