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    Get Fair or Fail: Why Fairness is Key to Business Success

    Get Fair or Fail: Why Fairness is Key to Business Success

    Acknowledgement of customer experience (CX) as a driver of business performance is at an all-time high, with most companies making significant investments to meet their customers’ needs. But for many the question remains, how do you choose which customers or situations to prioritise?

    29 January 2018

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