[WEBINAR] Maintaining E-commerce Success Post-COVID

Keeping online carts full and fulfilled is an ever-increasing challenge for the Grocery and QSR retailers that launched or expanded these offers in 2020. Brands that focus on optimizing the end-to-end experience – from placing the online order through pickup — are positioned to win. 

As part of the 2021 E-commerce Experience Report, Ipsos conducted over 2,000 Mystery Shopping Assessments measuring the e-commerce experience across 24 major grocery and QSR brands nationwide. The Report measures consumer attitude and usage of pickup and ranks brand based on their actual performance. 

Join us for a complimentary webinar as we share insights from the E-commerce Experience Report, and to learn what the future of eCommerce holds. 

Register today!

Also, be sure to read our recent article exploring Creating Successful Contactless Shopping Experiences.

Speakers :

  • Carlos Aragon, Vice President, US, Mystery Shopping

  • Kaili Hunsaker, Senior Account Manager, US, Mystery Shopping

Society