Human Factors and Ergonomics in Healthcare

Ipsos Human Factors and User Experience is delighted to be presenting and exhibiting at the 2020 International Symposium on Human Factors and Ergonomics in Healthcare. This marquee symposium featuring cutting-edge presentations, posters, and workshops on emerging issues in healthcare human factors and the challenges facing us in the near future.

Join us to hear Ipsos present in both the “Medical and Drug-Delivery Device” and “Digital Health” tracks. One presentation is in collaboration with our AbbVie clients, and an another is in partnership with Chareen Lim from the Healthcare service line. Don’t miss out!

Authors Type/Date Title & Topic
Rebecca Williamson, Ph.D. Poster
Mar. 9 @ 4:30 pm
How to develop digital instructions: Identifying needs and potential solutions
We will present original research that compares two formats (1. a text-and-image based app and 2. a video) for presenting a medication’s Instructions for Use (IFU) online. We will use the results of this work to provide recommendations for how to optimize digital IFUs to convey complex instructions safely and effectively.
Trevor Johnson
Joy Borgardt
Timothy Johnson
James Myers
Laurie McKenna
Corey Cook
Mar. 10 @ 8:30 am

Beyond Packaging: Confronting the challenges of user preconceptions regarding instructions
This presentation is about current challenges that we face in human factors testing, namely, that individuals are trained to seek out information from their doctor or pharmacist when prescribed a new medication. This causes challenges from both a testing and therapeutic perspective as these are avenues that are outside the manufacturer's control. We intend to highlight some of the challenges typically observed and begin a dialogue in how we can better control these factors so that we better implement human factors validation techniques and ultimately improve patient therapies.

Marissa Vallette, Ph.D.
Chareen Lim
Mary Farrell
Chloe Markley
Maria Caycedo
Mar. 11 @ 8:30am
Best Practices for Engaging Users with Connected Health Apps and Devices
In this presentation, we will illustrate best practices for designing mobile apps and connected devices within the healthcare industry. Specifically, we will focus on two challenges, successful onboarding and continued engagement, that designers must overcome to make a connected health solution successful.

For more conference and registration details, please visit the HFES website. To learn more about Ipsos’ User Experience capabilities, please click here.



Speakers :

  • Corey Cook, Senior Vice President, UX, Ipsos US

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