As organizations across a wide spectrum of industries begin to adopt conversational interfaces (CUIs) such as chatbots and smart speakers to interact with customers, ensuring a smooth user experience is the only path to success. Anything less results in a lost customer – sometimes forever.
At Ipsos, we are developing deep knowledge and experience with the evolving forms of intelligent interfaces that are beginning to surround us every day. Join us for a complimentary webinar on how to anticipate and address usability challenges of these interfaces – so that you can give customers an engaging experience that doesn’t disappoint.
Rick Omanson , Vice President, US, User Experience
Dan Delaney, Senior Research Director, US, User Experience