Join Ipsos for a complimentary webinar as we explore how to best understand, measure, and improve patient experience. Drawing on the perspectives of healthcare leaders, this webinar will feature recent research conducted by Ipsos.
Better patient experience has been linked with better health outcomes, improved treatment adherence, and increased provider and staff satisfaction. However, providing a good patient experience can be difficult due to the complex nature of healthcare. In this webinar, we will discuss the factors that need to be taken into consideration when measuring the patient experience to ensure the results are actionable and accurate. In addition, we will present best practices for creating a continuous feedback loop when implementing patient experience initiatives.
Katie Joyce, Senior Vice President, Executive Lead for Ipsos’ Government and Health Services