With "they" recognized as the word of the year for 2019, should "customer experience" top the list in 2020?
Watch our on-demand webinar illustrating how a holiday micro-shop is an essential part of your seasonal strategy.
Ipsos surveyed more than 19,000 people around the world – and included a boosted sample of LGBTQ individuals – to understand global attitudes about gender today with an eye towards the future.
What The Future
More and more Americans are bringing artificial intelligence into their daily lives.
View our on-demand webinar featuring five tips to growing strong customer relationships.
View our on-demand webinar featuring what’s hot in mystery shopping research, and how it can be applied to Lottery & Gaming products and services.
Learn more about the promise-experience gap, the benefits of aligning the two and the pitfalls of over-promising.
Discover the seven steps you need to ensure a more successful mystery shopping program.
View our on-demand webinar to learn more about leveraging intelligent agents and chatbots successfully.
In this Ipsos Minute, we talk to the co-founder of Square about mobile payments and digital wallets.
Behavioural science offers the right lens and tools to explore, measure and predict consumer behaviour.