Is your e-commerce experience optimized for how consumers shop for your products, which attributes are important to them, and designed to meet (or exceed) their expectations?
Got30 is a brief, to the point, vodcast series answering some of the questions we get asked about Customer Experience and Channel Performance. Listen in!
What The Future
A weekly podcast series exploring best practices in customer experience strategies, mystery shopping and channel performance.
Read more about three focus areas to consider when measuring and managing channel performance.
Revisit our recorded webinar to hear new research exploring current and potentially future shared mobility trends.
Brands should emphasize convenience in industries that are seeing long wait times for customers, particularly at restaurants.
Listen in to hear research exploring automotive quality perceptions in electric vehicles.
We share insights into how to align brand promise and customer experience for business success.
Don’t be caught off-guard. We share insights to improve your retail operations and customer experience strategy.
Is your eCommerce strategy optimized for the upcoming holiday season? We share 3 key insights to drive success.
We share research and tips to help auto manufacturers and marketers promote the safety of autonomous and ADAS features.
Listen in to hear new research exploring interest for EVs, their advantages and drawbacks plus key insights on how these have changed over the last several years.