Seven Ways to Embed Your Enterprise Feedback Management Program to Drive Sales
Let’s cut to the chase: a truly successful enterprise feedback management program is designed with the corporate strategy central to the program and has links to seven key functions of an organization, starting with the C-Suite.
Should You Reward Staff for Five-Star Service?
Pay that reflects performance makes good business sense. The same follows for linking employee compensation with customer satisfaction metrics. However, there are some pitfalls you will need to navigate first. Read our detailed ebook for tips, case studies, and strategic guidance you can’t afford to miss.
Are Millennials so different from their elders in the workplace?
The eleventh edition of the Edenred-Ipsos barometer, conducted in 15 countries (including in the U.S.) among 14,400 employees, of whom 3,500 are under 30, shows that the behavior and expectations of younger employees have stayed fairly constant, contrary to popular belief. More motivated than their elders, for them, the ideal company is having attributes which are actually fairly similar to those cited by their more experienced colleagues. For the company, the issue is not so much about dealing with this generation independently of the others, but rather globally rethinking leadership challenges in an environment which is increasingly digitalized, horizontal and multi-task oriented, taking into account the countries' strong specificities.