Revisit our on demand webinar exploring CX measurement strategies designed to optimize a true omnichannel customer understanding.
A weekly podcast series exploring best practices in customer experience strategies, mystery shopping and channel performance.
What The Future
Got30 is a brief, to the point, vodcast series answering some of the questions we get asked about Customer Experience and Channel Performance. Listen in!
Impulse buying remains a significant driver of food and beverage sales. But how do your customers discover—and decide on—that spur-of-the-moment purchase?
Integrating retail into consumers’ everyday lives
Revisit our recorded webinar to hear more about consumer interest for EVs, their advantages/drawbacks plus trended insights on how these have changed over the years.
Tips for ensuring your foodservice brand doesn’t miss out on connecting with sustainability-minded consumers.
Parents and Affluent Americans are some of the most demanding customers. Here’s how to satisfy them.
Social data reveals how consumers feel about new Electric Vehicle (EV) models
Tech innovations across the grocery sector have taken a massive leap forward in the past few years. Here's what they’re most (and least) interested in.
Revisit our on demand webinar to hear what consumers want of immersive platforms like VR and metaverse-like experiences.
Revisit our on demand webinar for a deep dive into evolving attitudes and behaviors related to male grooming, skincare and cosmetic usage.