With "they" recognized as the word of the year for 2019, should "customer experience" top the list in 2020?
Watch our on-demand webinar illustrating how a holiday micro-shop is an essential part of your seasonal strategy.
Ipsos surveyed more than 19,000 people around the world – and included a boosted sample of LGBTQ individuals – to understand global attitudes about gender today with an eye towards the future.
What The Future
More and more Americans are bringing artificial intelligence into their daily lives.
View our on-demand webinar featuring five tips to growing strong customer relationships.
View our on-demand webinar featuring what’s hot in mystery shopping research, and how it can be applied to Lottery & Gaming products and services.
Learn more about the promise-experience gap, the benefits of aligning the two and the pitfalls of over-promising.
Discover the seven steps you need to ensure a more successful mystery shopping program.
View our on-demand webinar to learn more about leveraging intelligent agents and chatbots successfully.
In this Ipsos Minute, we talk to the co-founder of Square about mobile payments and digital wallets.
Behavioural science offers the right lens and tools to explore, measure and predict consumer behaviour.
For traditionalists, Black Friday is still the official kick-off for holiday purchases. But if merchants and brands want to have a great year, they need to rely more on great retailing year-round.
Using mobile to pay at the register is promising way to replace cash, improve security, and directly access shopper data. Yet, for each benefit there are as many hurdles.