Taking the Mystery Out of Mobile Payments

View this on demand webinar to hear what our guest, Co-Founder of Square, has to say about the opportunities in the mobile payments space.

Taking the Mystery Out of Mobile Payments

The author(s)

  • Jeff Repace Ipsos Loyalty, US
  • Reena Roy Vice President, US, Ipsos Loyalty
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Millions of dollars are lost every day because of the confusion surrounding mobile payments. There is a huge opportunity to be a market leader in the mobile payments space but providers need to take steps today to increase adoption. 

View this recorded webinar to hear the results of an Ipsos study confirming that there is massive brand and technological confusion among consumers which is impeding use and adoption of mobile payments at point of sale.

Our special guest, Jim McKelvey, Co-Founder of Square, joins the discussion to share his client-side experience and tips for success.

Watch this webinar now to hear more about:

  • The current landscape for mobile payments acceptance
  • What do “best in class” mobile payment systems look like?
  • Driving usage–what’s worked and what hasn’t?
  • What are the key challenges and barriers faced by retailers, financial institutions and technology companies?
  • What is the role of incentives in driving acceptance, adoption and continued usage of mobile payment applications?
  • Education and training–do consumers and salespeople fully understand the technology?  Is its use encouraged at Point-of-Sale?
  • How Mystery Shopping can help you understand what’s happening at Point-of-Sale

The author(s)

  • Jeff Repace Ipsos Loyalty, US
  • Reena Roy Vice President, US, Ipsos Loyalty

Customer Experience