Leadership & Organisational culture
Leadership is the accelerating factor of any successful transformation. Our solutions help design an inspiring and relevant leadership style and then align and empower your managers. Organisations change while culture remains. We also support you in developing a consistent and inclusive organisational culture that enables the transformation of your organisation.
How to define a leadership model and values that are aligned with your strategy?
How to identify and assess leadership behaviours to help your organisation succeed in digital times?
How to engage your leaders to implement your strategy?
Assess the level of engagement of your leaders to succeed the transformation
Leadership Model Definition
Help identify “leadership framework 2.0” based on your needs and current identity
Corporate Values definition
Organisational culture alignment (e.g. Customer Centricity, Rules Compliance, Safety…)
Employee Experience Optimisation (On-boarding, Diversity, Inclusion, Wellbeing, Exit):
Assess the quality of your on-boarding process & evaluate “moments of truth”
Identify gaps between the employer promise and the employee experience
Evaluate the inclusiveness capabilities of your organisation
Build & assess corporate values in support of the brand
Segment and adapt your HR offering
A leading collective services case study [strategic engagement] → In 2013, this company designed a new and ambitious strategic plan involving major strategic, organisational and cultural changes. Key to succeed was leadership buy-in. Therefore, a few months before implementing this project, the Group decided to measure key managers’ adherence. Ipsos was selected to conduct this strategic survey which targeted 3,000 key managers in 69 countries. A specific support has been provided both ahead of data collection and results restitution (presentations for all entities Steering Committees, communication support and action plans follow-up). The success of this process has led to a new survey in 2015 involving a larger perimeter so as to continue change management.
A major banking group case study [organisational culture alignment] → In 2009, Ipsos collaborated with this Group to understand and evaluate its employee barometer. The first wave launched in 2009 and targeting 83,000 employees in 30 countries was aimed at aligning various employee research efforts across the organisation. Repeated in 2011, 2013 and 2015, the process now reaches 130,000 employees in 82 countries (26 languages) and has become a real management tool supporting the Group’s transformation. For the last wave, the company has refocused the barometer on its Values and Leadership model.
[WEBINAR] Best-in-Class Customer Experience Culture: A 4-Stage Framework
We see success when organisations do a good job of translating their CX vision into a reality. But how do successful companies make that happen? On May 12, join us for a complimentary webinar as we detail our four-stage conceptual framework designed to help point you in the right direction in terms of program design.
New Brand-Building Direction for Insurance Industry
In face of this fast-information-spreading world and fast development of different channels, insurance companies should make more effort to build distinctive brand image in a comprehensive way. To strengthen delivered brand image, insurance companies should pay more attention to the moment that customers interact with insurance companies.
HR Leaders Crucial to Organisational Transformation
New research considers the role of HR leaders in driving business transformation. HR leaders are the crucial drivers of transformation in UK businesses through their roles of promoting devolved decision making, employee engagement and collaboration, finds new research from Ipsos and Cirrus.
Leadership Connections 2017: HR Driving Business Transformation
Is your organisation currently going through transformation? The answer from the clear majority of HR leaders we spoke to was an emphatic ‘yes’. And the few who said they weren’t currently in a period of actual transformation did feel they were evolving or changing in some way.