Youth and Democracy in the European Year of Youth
The EU has declared 2022 the European Year of Youth, as a recognition of the sacrifices that young people have made during the COVID-19 pandemic. Marking this occasion, the European Commission, Directorate-General for Education, Youth, Sport and Culture, commissioned Ipsos European Public Affairs to conduct a Flash Eurobarometer survey targeting young people, aged 15-30.
88% of Europeans approve the idea of welcoming people fleeing the conflict in Ukraine
The European Commission, Directorate-General for Communication, commissioned Ipsos European Public Affairs to conduct a Flash Eurobarometer survey aimed at measuring EU citizens’ attitudes on the EU’s response to the war in Ukraine.
85% of online shoppers say that a poor delivery experience would prevent them from ordering from that online retailer again
In order to better understand European consumers’ expectations of e-commerce in terms of services and customer experience, Ipsos and Octopia conducted a 2022 study in several European countries, interviewing a representative panel of approximately 1000 online shoppers per country. Which assets are key to going above and beyond online shoppers’ expectations? Which bad experiences are most likely to break their trust in the long run? The results from this study confirm the importance of the quality-price-delay triad on which Octopia is positioned.