Communicating in a Crisis: The needs of news audiences

This thought piece discusses how news consumption has changed this year as a result of COVID-19 and what news providers and media owners can do to best serve their audiences.

The author(s)

  • Marina Gkiza Media Development
  • Yas Asare Anderson Media Development
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COVID-19 has altered our behaviour in many ways and, as we spend more time at home, for many staying up to date with the latest news has been vital. However, recent events have challenged many of us to analyse our relationship with the news and consider whether we are spending too much time engaging with it, how our mental health is affected, where we should go for it and who is doing a good job at covering the developments.

In this piece, our media experts explore our changing relationship with news content in order to establish how media owners and news providers can best cater to their audiences considering changing viewing patterns and the increasingly digital consumption of news content. 

The author(s)

  • Marina Gkiza Media Development
  • Yas Asare Anderson Media Development

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