Innovation & Knowledge

Society

GP Patient Survey: Experiences of young carers

Joanna Barry looks at data from the 2018 GP Patient Survey (GPPS) to see what the survey tells us about the experiences of young carers (aged 16 to 24 years old).
14 June 2019
Health
Corporate

Push To Web Best Practice Guide

Our latest best practice guide outlines the benefits of a push-to-web methodology and our learnings regarding its implementation.
13 June 2019
Health

Features

Discover Tech Tracker

Ipsos MORI's Tech Tracker is a quarterly, GB nationally representative survey which measures the emerging trends and developments in technology, allowing brands to identify valuable consumer focused opportunities.

Tech Tracker

See also:

Ipsos MORI Research Highlights
Understanding Society
The Reputation Council Report

Society

Fatherhood can be a stressful and isolating experience – but maintaining close friendships can help

Ipsos MORI was commissioned by Movember to undertake research with men in Canada, the UK, USA and Australia to investigate their social connections, with a specific emphasis on fatherhood and the impact of becoming a father.
11 June 2019
Health
Customer Experience

Customer Experience is Everyone’s Business

Customer expectations are higher than ever before, so why aren't more UK businesses taking the role of delivering an exceptional Customer Experience seriously?
4 June 2019
Consumer Goods
Corporate

Regulated industries and the power of public opinion

Communicators intent on building their organisation’s reputation and protecting its licence to operate, need to be attuned to the shifting tides of public opinion to help manage risk and maximise opportunity.
3 June 2019
Consumer Goods
Customer Experience

Mind the gap: Why what a brand promises and what it delivers matter

What happens when there is a mismatch between what a brand promises to its consumers and their actual experience? Fiona Moss explores the promise-experience gap, the benefits of aligning the two and the pitfalls of over-promising.
31 May 2019
Consumer & Shopper

What's next for General Insurance?

While customers still lack engagement and providers risk huge losses with new-customer deals, there is change afoot in the general insurance sector. Jamie Talmage examines our latest research into the industry and the advantages of switching focus from price to value.
30 May 2019
Financial Services
Corporate

Bank branch closures: a communications conundrum

Bank branch closures remain a major issue for banks, with changing financial habits and the threat of new competitors set to exacerbate the problem in years ahead. So what should a bank consider before closing a branch, and how could it affect its reputation?
30 May 2019
Financial Services
Society

Sorry guys – localism does not excite people

Ben Page explores the opportunities that local government has to affect meaningful change while Westminster is preoccupied with Brexit.
24 May 2019
Public Sector
Society

Majority of young people think their generation is more entrepreneurial than previous generations

Ipsos MORI research conducted on behalf of IPF, run across seven markets, looks at financial wellbeing in young adults.
20 May 2019
Financial Services

GP Patient Survey: Experiences of young carers

Push To Web Best Practice Guide

Features

Discover Tech Tracker

Fatherhood can be a stressful and isolating experience – but maintaining close friendships can help

Customer Experience is Everyone’s Business

Regulated industries and the power of public opinion

Mind the gap: Why what a brand promises and what it delivers matter

What's next for General Insurance?

Bank branch closures: a communications conundrum

Sorry guys – localism does not excite people

Majority of young people think their generation is more entrepreneurial than previous generations