We help publishers distributing newspaper, magazine and online content to understand the size, composition and flow of readers between and amongst different titles and platforms. This data feeds into decisions on how best to maximise audiences with compelling content and how to promote specific content to high value readers. In addition, the data is used for trading advertising inventory between media companies and media agencies buying on behalf of marketers.
Ipsos employs a range of methods to measure newspaper and magazine audiences in over 40 countries worldwide – more than any other company. We generally recruit representative samples of adults (via face-to-face or telephone methods) and ask them to take part in 25-35-minute surveys about their reading behaviour across and between titles and platforms.
For titles with audiences too small to capture using national surveys, Ipsos has developed a unique modelling approach built around circulation and census data, alongside other inputs. This enables robust estimates to be made of audiences for even the smallest newspapers.
To collect information on total readership of a publisher brand (i.e. including print, online and mobile audiences) we developed an innovative approach for a client in the UK. This involved asking survey respondents to install software onto the devices they use to access newspaper and magazine content after they had completed the standard readership interviews. This enabled us to identify when and how often our respondents access publisher websites or apps, while also knowing in advance which printed titles they had claimed to read. By understanding the duplication of audiences between platforms, we were able to project to the whole population. Again, this approach is now available for application in other countries.
Readership surveys are still carried out using predominantly face-to-face, probability-based methods, offering high quality data, but often at considerable cost. Ipsos is working to moderate the cost of studies by testing online data collection methods and even online panel-based recruitment and data collection. In addition, working with other media measurement systems is being looked at in several countries.
Audience Measurement for Publishers - PAMCo
PAMCo – Audience Measurement for Publishers is the new audience measurement currency for published media. It produces de-duplicated brand reach allowing users to carry out reach & frequency planning and also plan and trade audiences across all the platforms on which published media content is delivered: phone, tablet, desktop and print.
The PAMCo survey began in January 2017. It replaces the NRS (National Readership Survey) which we have run continuously since 1977. It continues to offer a gold standard methodology involving face-to-face data collection on CAPI devices. This is built on the strong base of a large high quality pre-selected sample of 35,000 interviews in GB each year. The introduction of a 5,000 PAMCo digital Panel, recruited from within the main survey, provides measures of duplication of reading across digital and print. This is the first single-source data of its kind.
An additional innovation has involved the use of a new data set from comScore containing multi-platform digital data and the Ipsos Data Science team have developed an advanced data fusion and integration algorithm to merge with PAMCo survey data.
The NRS has always been the official source of Social Grade profile classifications used throughout the Market Research Industry. This will continue with PAMCo.
The new PAMCo currency is platform neutral and provides the following:
- De-duplicated reach and frequency for all platforms
- An increased number of brands reported across all platforms
- Single source data to understand duplication between print and digital
- Improved estimates of net brand reach and duplication
- Reporting newsbrand sections across print AND digital
- New engagement data