National Student Survey 2020 results out now

83% of UK students who took part in the survey are satisfied with the quality of their course.

The author(s)

  • Sami Benyahia Research Director
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The National Student Survey (NSS) 2020 results are now out. Overall, 83 per cent of the 311,432 UK students who took part are satisfied with the quality of their course – (84 per cent in 2019). Students have continued to report comparatively lower rates of satisfaction with how their courses are organised and how effectively changes are communicated by their university or college.

The survey is administered by Ipsos MORI. It is funded by the four UK higher education regulatory/funding bodies (the Office for Students, the Scottish Funding Council, the Higher Education Funding Council for Wales and the Department for Economy Northern Ireland).

The NSS is the biggest survey of students' views in the UK which, this year, captured the views of over 311,432 students. This year, 68.6 per cent of eligible students from 396 universities, colleges and private providers took part. The NSS 2020 data can be found on the OfS website: https://www.officeforstudents.org.uk/advice-and-guidance/student-information-and-data/national-student-survey-nss/get-the-nss-data/

Sami Benyahia, Research Director at Ipsos MORI said:

Sixteen years on and the National Student Survey continues to attract very high levels of participation and strong evidence that students value their courses. Ipsos MORI is proud to deliver the NSS on behalf of the funding/regulatory bodies. We are pleased to see the survey response rate remain high despite the lockdown due to the COVID-19 pandemic.

The author(s)

  • Sami Benyahia Research Director