Telephone (CATI)

Our call centre expertise underpins a number of Ipsos business lines, supporting our clients to speak to random samples of consumers, senior business decision makers or their own customers and employees.

Client context

You need to have access to data in many different countries at the same time?

You want robust & reliable data provided by an independent global market research agency?

When you want quick answers to your business questions?

Our Solutions

We can use Computer-Assisted Telephone Interviewing (CATI) with other data collection techniques such as online or mobile surveys to optimise response rates.

With 12 million CATI interviews delivered annually in over 60 countries, Ipsos operates at a scale and level of expertise not found anywhere elsewhere.

Ipsos has also recently invested in the consolidation of CATI services into regional CATI centres servicing parts of Latin America and Middle East-Africa where we take advantage of greater scale to optimise quality and performance.

Contact David Stradling on 020 8861 8137 or Tony Harper on 020 8861 8009.

Case studies

Ipsos Field & Delivery service collects and delivers high quality data amongst both consumer and business audiences. It is these skills which leave us uniquely placed to work with clients across all industry sectors to provide them with the facts and figures required.