

[WEBINAR] The Five Forces of Customer Experience
18 September 2020
12:00 AM PST
Webinar
In association with the Customer Experience Professionals Association (CXPA), Ipsos is proud to hold this exclusive webinar.
Ipsos’ Chief Research Officer, Jean-Francois Damais, will reveal the findings of Ipsos’ latest groundbreaking research, which identifies the five building blocks of an emotional customer-brand connection and how they vary in importance by sector.
Learn how to engage your customers around the ‘Five Forces of CX – the science of strong relationships’ to forge stronger emotional relationships, and deliver customer experiences that drive a true return and provide a lasting competitive advantage.
Other events
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26
May 2020[WEBINAR] The Forces of Customer Experience
- 09.00 (BST) or 15.00 (BST)
- URL to follow in registration email