Views on Digital Banking In Qatar

With the rise in digital banking and new financial services, 94% of Qatar’s banked population said that they have used digital banking channels. Digital channels are the most preferred method of interacting with banks, with 4 in 10 stating mobile banking applications as their preferred channel, while only 28% preferred the visiting an ATM.

 While 81% still trust traditional banks, only 26% believe that non-traditional financial service providers will be the future of finance, with 42% saying they trust mobile service providers and 26% trust well-known digital brands to carry out financial transactions.

 Looking at the future, 46% said that they will be making all their financial transactions through digital banking in the future, 41% believe that people would no longer use cash as a payment method, and 31% saying they are willing to try new financial services and payment methods.