我們已經看到了,較高的品牌顯著性會伴隨著較多的正面品牌連結與較少的負面品牌連結,但我們還未檢視品牌連結特定的性質:這些正面與負面的連結是由什麼組合而成?品牌連結較傾向於情感性還是功能性?為了回答這些問題,我們將分享三個市場領導品牌:蘋果、百威淡啤,以及另一個口腔護理領導品牌的研究結果。
We have seen that greater brand salience is accompanied by a greater number of positive associations and fewer negative associations but have yet to examine the specific nature of these associations. What do these positive and negative associations consist of? Are brand associations emotional or more functional? To shed light on the answers to these questions, we share our findings for three market leaders: Apple, Bud Light and the market leader in an oral care category.
雖然我們總希望盡可能地充分思考、審慎做決定,但面對大量的資訊、總是不夠用的時間,加上有限的心智容量,將所有可得到的資訊納入考量並不是件實際、可行的事。取而代之,我們憑藉著片面的資訊做決定,這讓我們能迅速做出選擇,然後繼續下一個工作。
As much as we would like our decisions to be thoughtful and fully considered, the large amount of information, lack of time and our limited mental capacity make it difficult to do so. To consider all the available information would not be practical or possible. Instead, we base our decisions on singular pieces of information.
拜倫.夏普(Byron Sharp)特別主張影響品牌成功的關鍵是市場滲透成長,而非品牌忠誠。雖然他的建議聚焦在如何讓既有品牌成長,但行銷人應該要想想,他的法則是否能應用在新產品開發上?也就是說,行銷人是否能夠利用夏普的法則發行成功的新產品?Byron Sharp asserts that it is penetration growth and not loyalty that is critical to brand success. While Sharp’s advice focuses on how to grow existing brands, marketers should be asking if his principles apply to new product development as well. In other words, can marketers use Sharp’s principles to help them launch successful innovations?