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Mystery Shopping Experts Join Ipsos Loyalty to Bolster New Division
Groundbreaking Loyalty Study Examining ‘Net Promoter’ Named "Outstanding Paper"
Paper "A Longitudinal Examination Of Net Promoter And Firm Revenue Growth" Awarded The 2007 Marketing Science Institute/H. Paul Root Award
Ethnic and New Canadians Are More Likely to Deal With a Company that Gets Involved with Their Ethnic Community
Survey First to Quantify Global Customer Complaints
Canadian Workforce Growing Increasingly Disloyal Toward Employer
One Quarter (24%) Of Canadian Workforce Concerned About Holding On To Their Jobs
Up To 25 Million Americans Went Without Legal Counsel Over The Last Two Years Because They Didn’t Know How To Choose The Right Lawyer
Food and Beverage Industry's Sterling Reputation Could Be Tarnished By Health and Obesity Issues
Good Customer Service Best Way To Show Customer Appreciation
Paper By Ipsos Researcher Cited As One Of The Most Influential Papers In Last 25 Years
Ipsos Researchers Win Awards For Articles
Adding Emotion To The Loyalty Mix
Ipsos Book That Debunks Myths About Customer Loyalty Selected Among Top Business Books Of The Year
Leader in Customer Satisfaction and Loyalty Research Joins Ipsos
“The Brand-Customer Connection” Selected Among Top 50 Management Articles In 2005
New Book By Ipsos Business Strategists Debunks Myths That Compromise Customer Loyalty And Cost Companies Billions
Loyalty: Myths And Realities About Desire