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Customers four times more likely to stop doing business with a company after negative experience – Ipsos Loyalty study
Australian companies expect their customers to do too much to resolve bad experiences
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Social Media Marketing - Turning Social Media Data Into Social Intelligence
Social data is now being used to provide side by side insight on product innovation, brand health, digital communications and path to purchase – ensuring new ways companies can further use the volume of social media data readily available.
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Labor retains narrow lead
The Labor Party remains ahead of the Coalition in week six of the Federal Election campaign, according to the third Fairfax Ipsos Election Poll released today.
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infobite – Workplace Woes
Australians rank highly in regards to having a workplace they consider psychologically safe and healthy environment
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Food facts, fiction and fads – How Australia eats, thinks about and shops for food
Ipsos Food CHATs report the most comprehensive study into the actual food attitudes and behaviour of everyday Australians.
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infobite – Better Living?
Citizens in 24 countries around the world share their opinions on healthy living and well-being in this new Ipsos Global @dvisor poll.
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infobite – The Zika virus
In light of the most recent news regarding the spread of the Zika virus, Ipsos conducted a poll to gauge the level of concern about the virus among citizens of 27 countries around the world.
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The Issues Monitor September 2015: Victoria
Victorians continue to be more concerned about ‘Crime’ than the balance of Australians and are currently more worried about ‘Drug abuse’ than ever before. These connected concerns have an impact on how we see ourselves, how we engage with our community and how we sell the state to the world.
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Ipsos Life in Victoria Report
We asked 3,385 Victorians (12,638 Australians) to select the attributes they believe are important in making somewhere a good place to live. We also asked them to rate how well our state and their local areas performed on all attributes.
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The Issues Monitor June 2015: Queensland
As a new State Government settles into its first term we can see that Queenslanders are slightly re-shuffling their priorities and concerns. During the last few months of the dying Liberal government, Queenslanders indicated strong concern about unemployment and cost of living.