ISO 20252:2019 Framework for Taiwan - Statement of Applicability (SOA)

The Statement of Applicability (SoA) describes the scope of services Ipsos in Taiwan provided and attested to the ISO 20252 standard.

STATEMENT OF APPLICABILITY (SOA) 

Ipsos in Taiwan is a market, opinion and social research organization that not only provide the True Understanding of Society, Markets and People. Ipsos in Taiwan delivers research services across industries and sectors within Taiwan and around the world. 

Ipsos in Taiwan’s Annexes as recorded in the Annex table below. scope of services as certified to ISO 20252:2019, includes, and excludes, the Annexes as recorded in the Annex table below.

ANNEX TABLEATTESTEDEXCLUDEDEXPLANATION
ANNEX A
Sampling, excluding Access Panels

X

 Sampling: Offline and Online
excluded Access Panels clause A5: IIS (Subcontracted) and other panels if in scope
ANNEX B
Fieldwork

X

 Included: CATI, FTF, Qual
ANNEX C
Physical Observation

X

 Included: Mystery Shopper, Retail
ANNEX D
Digital Observation
 

 

X

Not in scope
ANNEX E
Self Completion

 

X

 Included: Offline self-completion, Online surveys and Mail
ANNEX F
Data Management + Processing

X

 Included: Coding

 

Version:1.3
Internal Review:Annually (in March or April)
Approved by:Alan Chien
Position:Managing Director
External Audit:Frequency: Annually, in September or October 
Audited By: DNV Business Assurance Co., Ltd.

NOTE:

  • In order for the SoA to be available to clients and other stakeholders, this is published on Ipsos
    Taiwan’s website
  • The SoA will be reviewed at least annually to determine the need for change and to ensure the details are accurate.