Most residents of Ukrainian cities expect a positive impact of "Euro-Atlantic" countries and organizations on world affairs in the next decade, while a small proportion of citizens expect this from Russia and Iran (24% and 21%)
Our monthly round-up of research and analysis from Ipsos around the world includes the latest on coronavirus, attitudes towards abortion, cultural response bias, and a focus on life in Russia, the US election and public perceptions in Ireland.
64% of respondents said that since the beginning of the pandemic, the costs of their households have increased, in the future most are willing to save their costs
Only 19% of residents of Ukrainian cities consider coronavirus the most important problem, much more often referring to corruption (62%), unemployment (55%), poverty and inequality (38%).
The importance of customer experience (CX) as a driver of financial performance is widely acknowledged. Customers’ decisions about brands directly impact the bottom line. Customer retention, advocacy and share of spend are crucial customer outcomes that organisations need to drive to generate revenue growth.
This month’s round-up of research and analysis from Ipsos around the world includes the latest insights on the impacts of coronavirus and how we can plan for the future, customer experience – including the emerging health and safety agenda, attitudes to work, the second world war, and public opinion from New Zealand and Australia.
