Jon Atkin

Jon Atkin is a Vice President in our Loyalty division. His responsibility is for leading a number of our most important relationships in the Retail industry. His experience is in designing, managing and executing on a number of large scale customer experience, Enterprise Feedback Management and employee engagement programs. 

 

Enterprise Feedback Management – Three big changes for big company employees

Democratize your data and free customer feedback in your organization! That sentiment is at the core of the EFM revolution.  In fact, decentralized ownership of customer insight and action really is fundamental to the success of customer experience management.