Legal Mentions and Ipsos China Privacy Policy

Legal Mentions

Acceptance of the Terms of Use

The use of this site ("www.ipsos.com") is subject to certain Terms of Use which constitute a legal agreement between you and Ipsos SA ("Ipsos") and its affiliates/subsidiaries. By using this Site, you acknowledge that you have read, understood and agree to be legally bound by the Terms of Use and all applicable laws and regulations governing the Site. Please review the Terms of Use prior to viewing this Site. If you do not agree with the terms thereof, please do not use this Site.

We may amend these Terms of Use from time to time. If we do, we will publish the changes on the Site. It is your responsibility to check the Site periodically for changes to these Terms of Use. The date at the top of this webpage indicates when these Terms of Use were last updated. Amendments to these Terms of Use will take effect 3 days after the date on which we publish the amendments on the Site, and from then on will govern the relationship between you and us in respect of your use of the Site. If you do not agree with the amended Terms of Use, you must not continue to use the Site after the date on which the amendments take effect.

Member companies of the Ipsos group have their own legal existence and have independent legal personality, but on this Site the terms Ipsos, group or we/us, are sometimes used to designate all Ipsos group companies or when there is no need to identify a particular company of the Group.

Permission to use Documents

Polls appearing on this website are deemed to be in the public domain and therefore may be used in whole or in part as long as attribution is made to the appropriate Ipsos entity that conducted the work. Outlets or organisations, wherever possible and appropriate, should note the release date, sponsor of the poll, methodology and a link to the Ipsos website where results can be obtained. Ipsos shall not be responsible for any third party’s use or interpretation of the findings; however, if such use and interpretation is deemed to be inappropriate, improper, offensive, a misrepresentation or reproduced for the purpose of commercial means, Ipsos may take appropriate legal action and/or take steps to publicly correct the relevant record. 

Outside Sites and Linking

The Site may contain links and pointers to other sites on the Internet that are owned or operated by third party vendors and other third parties (the "Outside Sites"). Ipsos is not responsible for such Outside Sites, including their availability, and the privacy policies of such Outside Sites, and not control their content including any webcasting or other form of transmission received from any Outside Sites. You should contact the site administrator or Webmaster for those Outside Sites if you have any concerns regarding such links or the content located on such Outside Sites. Ipsos permits certain third party links to the home page of its Site, provided that Ipsos is provided with notice of such links and does not thereafter object to such linking. Ipsos reserves the right to revoke unilaterally any consent that it may at any time give to any linkage, including linkages to the home page. The Outside Sites are being provided to you only as a convenience and any link or pointer contained on this Site does not imply endorsement of the Outside Sites. Ipsos do not make any representation, warranty or condition, either express or implied, in relation to any goods or services or information received from such Outside Site.

Copyright and Trademark

All Site content, design, text, graphics, images, logos, buttons, icons, interfaces, audio and video clips, and the selection and arrangements thereof are the exclusive property of Ipsos, or its respective content providers, and are protected by French and international copyright laws. All software used on the Site is the property of Ipsos or its respective software suppliers, and such software is protected by French and international copyright laws and other applicable laws and treaties. Users of this Site shall not transmit/post any information to this Site that infringes the copyright or other intellectual property rights of others.

You may not use, download, upload, copy, print, display, perform, reproduce, republish, license, post, transmit or distribute any information from any of our Sites in whole or in part without our prior written permission.

 
All trademarks, service marks and trade names used on the Site (collectively the "Marks") are solely owned by Ipsos. The Marks may not be used in connection with any product or service that is not a product or service of Ipsos or that is likely to cause confusion among customers, or that in any manner disparages or discredits Ipsos.

Legal Disclaimer and Limitation of Liability

While Ipsos attempts to keep the information, materials and processes on this site as current, complete and accurate as possible, we make no representations or warranties of any kind about this site or the information, software, functions, processes or other content contained on this website. Ipsos makes no guarantee that access to this site will be uninterrupted, error-free or free from viruses or other harmful code. The documents, information and graphics published on this website may include technical errors. Ipsos shall not be bound by any errors or omissions contained in this site with respect to any services offered on this site. Information herein may be changed, removed or updated at any time without notice and for any reason. All materials and information posted to this site are intended to be used for informational purposes only. Any content accessed, downloaded or otherwise obtained on or through the use of the site is used at your own discretion and risk. Ipsos shall have no responsibility for any damage to your computer system or loss of data that results from the download or use of content. You assume the entire risk of relying on this information. This information is supplied to you on the condition that you or any other person receiving this information will make their own determination as to its suitability for any purpose prior to any use of this information.

The information, services, products, software and materials contained or offered in this site are provided on an "as is" basis with no warranty. To the maximum extent permitted by law, Ipsos disclaims all representations and warranties, express or implied, with respect to such information, services, products, software and materials, including, but not limited to, warranties of merchantability, fitness for a particular purpose, title, noninfringement, freedom from computer virus or other harmful code, and implied warranties arising from course of dealing, usage, reliance or trade practice.

In no event shall Ipsos be liable for any direct, indirect, special, punitive, exemplary, incidental, or consequential damages, or any damages whatsoever. In no event shall Ipsos, its agents, shareholders, employees, or officers have any obligations or liabilities to you or any other person for loss of profits, for loss of business or use, or for incidental, special or consequential damages, whether based on contract, tort (including negligence), or any other theory or form of action, even if we or our subsidiaries have been advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use or inability to use the information, services, products, software and materials available from this site. No action or proceeding may be brought against Ipsos or its subsidiaries with respect to any claim or dispute arising from the use of or reliance on this site or any information thereon.

This information is not to be construed as recommendations to use any information, product, process, equipment, or formulation that conflicts with any patent, copyright, or trademark, and Ipsos or its subsidiaries make no representation or warranty, express or implied, that any use of this information will not infringe on any patent, copyright or trademark. Ipsos categorically rejects any interpretation which tends to assimilate the content of its website or any of its subsidiaries' websites with offers of purchase or incitement to purchase shares or other securities, whether listed or non-listed, of Ipsos, or any one of its direct or indirect subsidiaries companies.

You also acknowledge and agree that the operation of the site is dependent upon the proper and effective functioning of the site and other third party equipment and services, and that we do not guarantee and will not be liable for these in any way.

Indemnity

You agree to indemnify and hold harmless Ipsos, its officers, directors, employees and agents from and against any and all claims, liabilities, damages, losses or expenses, including reasonable attorneys' fees and costs, due to or arising out of your violation of these Terms of Use or your violation or infringement of any third party rights, including intellectual property rights.

Information Collection

As you navigate through this Site, some of your user information may be actively collected (name, e-mail address) or passively collected (which you did not actively provide) such as your browser type, domain name, IP address, pages visited, and the length of your user session using various technologies and means, such as Internet Protocol Address, cookies, Internet Tags and navigational data collection, for the sole purpose of web site enhancement. No information collected is shared with third parties for advertising or other purposes except that it may be disclosed to those of Ipsos’ contractors who assist with programming and technical aspects of hosting and operating the Site. Transmissions to and from this Site may not be confidential and consequently, may be read or intercepted by others. In accordance with the law of 6 January 1978 concerning informatics and freedom (loi Informatique et Liberté du 6 janvier 1978) and any applicable European regulations, you have the right to access, modify, correct or delete any personal data which we may have collected (Art. 34 of the law of 6 January 1978). To exercise this right please contact [email protected].

Cautionary factors that may affect future results

The documents in this Site may contain forward-looking statements with respect to the financial condition, results of operations, business, strategy and plans of the Ipsos Group. In particular, statements using the words " expects ", " anticipates ", and similar expressions, and statements with regards to management goals and objectives, expected or targeted results, or trends in results of operations or margins are forward-looking in nature. Such statements are based on a number of assumptions that could ultimately prove inaccurate, and are subject to a number of risk factors, including changes in regulations or technology, currency fluctuations and interest rate fluctuations and general economic and business conditions. Our annual report and other documents filed with the Autorité des Marchés Financiers contains further details regarding such assumptions and risks.

The Group does not assume any obligation to update publicly any forward-looking statement, whether as a result of new information, future events or otherwise. Further information on factors which could affect the company's financial results is provided in documents filed with the Autorité des Marchés Financiers.

On Line Conduct

Any conduct by a person that in Ipsos’ sole discretion restricts or inhibits any other person from using or enjoying the Site, is prohibited. You agree to use the Site only for lawful purposes and in accordance with that prohibition. You agree that you will not post on the Site or transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind, including, but not limited to, any material that encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law.

Termination of Usage

Ipsos may terminate access by you or suspend any access to all or part of the Site, without notice, for any conduct that Ipsos, in its sole discretion, believes is in violation of any applicable law or these Terms of Use, or is harmful to the interests of another user, a third-party, a merchant, a sponsor, a licensor, a service provider, or the Site.

Waiver and Severability

The failure of Ipsos to exercise or enforce any rights or provisions in these Terms of Use shall not constitute a waiver of such right or provision. If any part or provision of these Terms of Use is found to be unenforceable, such part or provision may be modified to make the Terms of Use as modified legal and enforceable. The balance of the Terms of Use shall not be affected.

Governing Law

These Terms of Use and any dispute or claim arising out of or in connection with these Terms of Use or their subject matter (including non-contractual disputes or claims) are subject to French law and to the non-exclusive jurisdiction of the Paris courts.

How to Contact us

If you have any comments or questions regarding these Terms of Use, please do not hesitate to contact us, or write us at: [email protected].

Ipsos

Société Anonyme (French public limited company) with a Board of Directors
Share capital: 11 334 058,75 euros
The company is listed on the Paris Trade and Companies Register under the following number 304 555 634 RCS Paris (Code APE 7010 Z – Holding company activities)

35 rue du Val de Marne

75013 Paris
France
(+33) 1 41 98 90 00
 

Responsible Publisher:

Ipsos
35 rue du Val de Marne
75013 Paris
France

Web Hosting

Acquia
53 State Street
Boston MA 02109
USA

Tel: (+1) 888-922-7842

Ipsos China Privacy Policy

Ipsos (China) Consulting Co., Ltd. ("we") fully understand the importance of personal information to you, and will strive to protect the security of your personal information. We are committed to maintaining your trust in us and protecting your personal information in accordance with the [Personal Information Protection Law] and other relevant laws and regulations. This Privacy Policy ("this Policy") applies to the Ipsos China official website (https://www.ipsos.com/zh-cn). Please read and understand this Privacy Policy carefully before using our products or services, especially the terms marked in bold. We will strictly collect, process, use, share, store and protect your personal information in accordance with this policy.

This Privacy Policy will help you understand the following content:

1. How we collect and use your personal information
2. The use of Cookies and similar technologies
3. How we entrust the processing, sharing, public disclosure, transfer of your personal information
4. How we protect your personal information
5. How we store your personal information
6. Your rights
7. How we handle the personal information of minors
8. How this policy is updated
9. How to contact us

1.  How we collect and use your personal information

When using our products or services, we may need to collect the following two types of personal information:

To achieve the basic functionality of our products and services, you must authorize us to collect and use the necessary information. If you refuse to provide the corresponding information, you will not be able to use our services normally.

To achieve the additional functions of our products and services, you can choose to authorize us to collect and use information. If you refuse to provide it, you will not be able to use the relevant additional functions or achieve the intended effects, but it does not affect your normal use of the basic functions of our products and services.

Specifically, we collect and use your personal information in the following scenarios:

1)Subscribing to information

When you choose to subscribe to our current affairs information, we collect your name, company, country, email address, position (optional). You can unsubscribe from such information at any time.

2)Contacting us

When you proactively contact us through the website, we collect the subject type, name, email address, phone number (optional), company (optional), position (optional), message information, and materials you actively upload to understand your needs and get in touch with you.

This policy applies to the products and services we offer you, and does not apply to products and/or services provided to you by other third parties. To ensure a smooth product experience, you may receive content or web links provided by third parties. Please be cautious about whether to access the links, content, products, and services provided by third parties. Before submitting personal information to third parties, please carefully read their privacy policies. In addition, if we have formulated other versions of privacy policies for specific products and/or services, such specific products and/or services should be governed by the corresponding privacy policy.

3)Other rules for collecting and using personal information

According to relevant laws and regulations, in the following circumstances, we may collect and use your relevant personal information based on the following legal bases:

1. Obtaining your consent;
2. As necessary for the conclusion or performance of a contract to which you are a party;
3. As necessary for performing legal duties or obligations;
4. As necessary to respond to public health emergencies or for protecting the life, health and property safety of natural persons in emergency situations;
5. For the public interest in conducting news reporting, public opinion supervision and other actions, handling personal information within a reasonable range;
6. Within a reasonable range, handling your personal information that you have disclosed by yourself or other legally disclosed personal information;
7. Other circumstances stipulated by laws and regulations.

If the information you provide contains personal information of other natural persons, before providing these personal information to us, you should ensure that you have legally obtained authorization.

2.  Use of Cookies and Similar Technologies

To make your access experience easier, when you visit our website's client side or use our services, we will send one or more small data files named Cookies to your computer or mobile device, the Cookies assigned to you are unique and can only be read by the web server in the domain that issued the Cookies to you. We send Cookies to you in order to enable the basic functions of our website and ensure optimal operation, to improve our service operation, and to provide you with a better user experience.

We will not use Cookies for purposes other than those described in this privacy policy. You can manage or delete Cookies according to your own preferences. You can clear all Cookies saved on your computer, and most web browsers automatically accept Cookies, but you can usually modify your browser's settings to refuse Cookies; additionally, you can clear all Cookies saved within the software. However, if you do so, you may need to personally adjust user settings each time you visit the client side of the website, and the corresponding information that you previously recorded will also be deleted, and it may have a certain impact on the security of the services you use.

3.  How we entrust, share, publicly disclose, and transfer your personal information

We will not entrust, share, publicly disclose, or transfer your personal information to any third party, except in the following cases:

1)Entrusting Processing

In order to achieve the purposes described in this policy, we may entrust third-party service providers to help us provide relevant operations and service support, thereby processing your personal information. We will require the entrustee to comply with personal information protection provisions through agreements and strictly limit the processing of personal information within the scope of the entrustment. Types of third-party service providers include: Companies assisting with programming and dealing with technical issues related to site hosting and operation.

2)Sharing

1. After obtaining your separate consent, we will share the information within the scope of authorization with the third party you specify;
2. We may share your personal information with relevant government departments, judicial authorities, etc., according to the provisions of laws and regulations, the needs of litigation dispute resolution, or the mandatory requirements of government authorities;
3. Providing to partners. In order to offer you comprehensive products or services, fulfill contracts signed with you, we may share your personal information with partners and other external third parties. The third party does not have the right to use the shared personal information for any other purposes beyond those specified in this policy. If the third party changes the purpose of using personal information, we will seek your consent again or have other legal grounds. We only share your personal information for lawful, justified, necessary, specific, and clear purposes, and under the constraints of the purposes declared in this policy. Before sharing information, we will audit the data security capability of the third party, sign strict data security or confidentiality agreements with them, and require them to take relevant confidentiality and security measures to process the above information according to our instructions and this policy.

3)Public Disclosure

Except for the following circumstances, we will not publicly disclose your personal information:

1. Obtaining your separate consent;
2. You publicly disclose your personal information by yourself;
3. In order to perform legal duties or obligations, respond to public health emergencies, or to protect the personal and property safety of you, users, or the public from harm, it is necessary to disclose your personal information, we will disclose your personal information within the scope allowed by applicable laws and regulations.

4)Transfer

If we need to transfer personal information due to amalgamation, split, dissolution, or being declared bankrupt, we will inform you of the name or surname and contact information of the recipient. The recipient will continue to fulfill this policy and other legal obligations. If the recipient changes the original processing purposes, methods, they will re-obtain your consent.

4.  How we protect your personal information

We take security measures that are compliant with industry standards and reasonably feasible to protect the personal information you provide from unauthorized access, public disclosure, use, modification, damage, or loss. These prevention measures include: [Taking physical security measures in the office; adopting access control measures for systems, using strict data access control and multi-factor authentication technology to protect personal information, thus preventing data from being misused; using secure encrypted internet connections when collecting personal information, for instance, adopting encryption technologies like Transport Layer Security protocol, and providing browsing services through methods like HTTPS, ensuring the security of user data during transmission; storing personal information in a secure environment, we use encryption technology to encrypt and store users' personal information. We adopt various data desensitization technologies including content substitution, SHA256 to enhance the security of personal information in use; regularly conducting security and privacy protection training for employees, etc.]

We have established a network security incident emergency plan. If an event that damages network security occurs, we will immediately initiate the emergency plan, take relevant remediation measures, and report to the competent authorities according to the requirements of relevant laws and regulations. In the event of leakage, tampering, or loss of personal information, we will notify you in a timely manner according to the requirements of laws and regulations. If it is difficult for us to notify users individually, we will make an announcement in a reasonable and effective manner.]

You can learn more about how we protect your personal information through the "Ipsos Commitment to Data and Privacy Protection".

Please understand, due to technological limitations and various potential malicious methods, it’s not always possible to ensure 100% security of information in the internet industry, even if we do our best to strengthen security measures. You need to be aware that the system and communication network you use to access our services might encounter problems due to factors beyond our control.

5.  How we store your personal information

We will store and process your personal information within mainland China. If it is necessary to transfer your personal information overseas, or to allow overseas personal information processors to access your personal information, we will obtain your consent in advance and strictly comply with the relevant obligations specified by Chinese law.

We will transfer your personal information to the overseas recipient as shown in the table below:

Unless otherwise stipulated by laws and regulations or required by law enforcement agencies, we will retain your personal information within the shortest period legally stipulated and for the period necessary to achieve the purposes described in this privacy policy. After the aforementioned period, we will delete your personal information or make it anonymous. We will judge the storage period of the information based on the amount, nature, sensitivity, purpose of collection and use, level of risk, and legal and regulatory requirements.

6.  Your rights

You can access and manage your personal information in the following ways:

1)Consult, duplicate your personal information

You can request to consult, obtain the personal information we hold about you. Where it is technically feasible and in compliance with relevant legal provisions, we will provide you with a copy of your personal information upon your request.

2)Correct your personal information

When you discover that the personal information about you that we process is incorrect and you cannot modify it yourself, you can request us to correct or update erroneous or incomplete information through the contact methods provided in this policy.

3)Delete your personal information

In any of the following cases, you can request us to delete your personal information through the contact methods provided in this policy:

1. If our processing of personal information violates laws and administrative regulations;
2. If our processing of personal information violates the agreement with you;
3. If our storage period has expired;
4. If we cease providing products or services;
5. If the purpose for which we process your personal information has been achieved, cannot be achieved, or is no longer necessary;
6. You withdraw consent to the processing of personal information.

When you or we assist you in deleting the relevant information, if it cannot be immediately deleted from the system due to technical issues of deletion, we will securely store your personal information and stop processing it except for storage and taking necessary security measures.

4)Change the scope of your authorization agreement or withdraw your consent

You can request to change or withdraw your authorization through the contact methods provided in this policy.

Please understand that each business function requires some basic personal information to be completed. When you withdraw your consent, we will no longer process the corresponding personal information. However, the decision to withdraw your consent will not affect the processing of personal information previously carried out based on your authorization, nor will it affect our continued processing of your personal information based on other legal bases.

5)Respond to your aforementioned requests

You can contact us through the contact information provided in this policy. We will respond to your above requests within 15 working days. For your reasonable requests, we will not charge a fee in principle, but for repeated or beyond reasonable limit requests, we will charge a certain cost fee depending on the situation. For those requests that are unreasonably repetitive, require excessive technical means (for example, the need to develop new systems or fundamentally change current practices), pose risks to the lawful rights and interests of others, or are very impractical, we may refuse them.

7.  How We Process Minors' Personal Information

We attach great importance to the protection of minors' information. Our products and services are mainly aimed at adults, and we will not actively collect personal information from minors. If we discover that we have collected personal information of minors without first obtaining verifiable consent from their guardians, we will try to delete the relevant data as soon as possible. If a guardian finds that we have collected personal information of a minor without the guardian's consent, please contact us through the contact means provided in this policy, and we will try to delete the relevant data as soon as possible.

8.  How This Policy Is Updated

This policy may be updated from time to time. We will post any changes to this policy on this page. For significant changes, we will also provide more prominent notice (we may provide details of the specific changes to this policy by making a special prompt on the browsing page, etc.). Without your explicit consent, we will not reduce your rights under this policy.

The significant changes referred to in this policy include but are not limited to: major changes in our service model; major changes in the main subjects of personal information sharing, transfer, or public disclosure; significant changes in your rights regarding personal information processing and how they are exercised; changes in our contact information and complaint channels; when the personal information protection impact assessment report indicates a high risk.

9.  How to Contact Us

If you have any questions, comments, or suggestions about this policy, or if you have any comments or suggestions regarding the collection, use, sharing, access, deletion, correction, etc., of your personal information while using our products or services, you can contact us through the following ways: [email protected]

In some cases, to protect the security of your personal information, we may require you to provide a written request or prove your identity in other reasonable ways. We will verify your identity and respond to your relevant request within 15 working days after receiving your feedback. If other laws and regulations require a shorter response time, we will strictly comply with the stipulations of those laws and regulations.

Update date: 2024/ 11 /12