ViewsCast™

ViewsCast™ is an automated customer feedback system that uses a combination of IVR˚, SMS, online, and mobile interviews to capture the Voice of the Customer about their latest experience.

As customers complete the interview the results are available online in real-time, enabling you to make timely, informed tactical decisions and thereby improving customer retention.

Our team of customer experience research specialists can help you draw out actionable insights and support you to make changes where they are needed to retain customers, increase sales and spend your budget smarter.

In the simplest terms, ViewsCast allows you to measure and improve interactions between you and your customers.

For further information please get in touch with Richard Korn
[email protected]
+852 6650 3062