As part of its social responsibility and support for the government efforts in fighting the epidemic, Ipsos Jordan carried out a large-scale random field audit on Wednesday, September 16, 2020. Ipsos auditors visited 1,487 public and commercial facilities in eight governorates in the center and north areas within eight hours, covering various sectors to reveal the levels of general commitment by employees and customers to the approved and binding Corona prevention instructions in accordance with Defense Resolution No. 11.
Similar to the standards of the field audit programs implemented by Ipsos internationally, any facility was classified as non-compliant in the event that at least one employee was observed violating defense orders, whether not to wear a mask or wrongly wear it. Likewise, the wearing of gloves, the commitment of customers to wear masks, the provision of sterilizers, the clear declaration of public safety standards, and the application of the necessary social distancing measures were carried out.
In light of the significant increase in the number of injuries recorded in the Kingdom during the past few weeks, and while the Jordanians were preparing for a new wave of partial closures in some sectors and regions. The audit results were shocking and disappointing! It was found that more than two-thirds of the employees and auditors did not comply with defense orders to wear masks or used them in inappropriate ways. Less than half adhered to the practice of spacing, while 9 out of ten employees did not wear gloves.
These results predict a greater exacerbation of the epidemiological spread and call for more aggressive government measures.
Despite the general low commitment results, banks and pharmacies showed the highest percentage of employees and customers to wear masks, in addition to providing the necessary sterilization materials and commitment to social distancing.