Ipsos Press Release- AI monitor 2026

The findings from the recent AI Monitor study from Ipsos reveal:

• Asia leads the world in AI optimism
• Western markets are more cautious about AI
• Half of users in China don’t check AI’s work
• AI is now trusted more than human, especially in China
• Malaysians see strong productivity gains from AI…
• … but have a mixed views on broader economic benefits
• AI gains trust for immediate health advice, but not for long-term wellbeing

Kuan Sawu Fang, Director, Ipsos Malaysia mentions:  

“The latest Ipsos AI Monitor report reveals a clear divide in global attitudes towards AI. While consumers worldwide expect AI to play a bigger role in their lives in the years ahead, optimism is strongest across Asia and significantly outpaces sentiment in Western Europe and the United States. China leads the region in its enthusiasm towards AI, while Malaysians share the broader Asian outlook and remain confident in AI's potential. 

This confidence is reinforced by tangible benefits already being experienced today. From workplace productivity to healthcare, many Malaysians see AI as a tool that can improve efficiency, support decision-making and deliver meaningful outcomes, including healthcare advice. However, the growing use of AI raises important concerns around the need for critical thinking, human oversight, and fact verification. 

At the same time, a clear disconnect emerges between the perceptions of AI’s impact on individual productivity and its broader economic implications. This highlights the needs for continuous upskilling to build an AI-skilled workforce and society. As Malaysia advances its AI and digital initiatives, including initiatives such as the National AI Office and growing data centre investments, workforce readiness will be the key into long-term economic value.”