IT EXECUTIVE - IT
ENVIRONMENT
Ipsos is among the world’s largest global research companies focusing on five key areas: Advertising, Public Affairs, Media, Loyalty and Marketing. Our ambition is to make market research one of the primary means to understand contemporary society and economy. And to make Ipsos a strategic partner for those who wish to make better understand the world and play an active part in it, with lasting success.
OUTPUTS/ACCOUNTABILITY
• Maintain and support computer hardware and software.
• Maintain and support the organization’s network, backup and security system.
• Help and support end-users in IT related matters.
• Review and maintain IT documentation/manuals for hardware and software applications.
COMPETENCIES
• Self-Management
• Communication
• Working Together
• Client Focus
• Knowledge & Expertise
• Flexibility
RELEVANT TRAINING
• Data Privacy Process
• Information Confidentiality & Security Process
Roles & responsibilities
• Local IT Helpdesk support via i-Service portal i.e. desktop/laptop issue, software issue, printer issue and etc.
• New desktop and laptop setup and configuration.
• Setup and maintain iField CAPI tablets
• Ipsos Malaysia office network infra support.
• Server maintenance support.
• Provide technical advice for internal users and feedback to technical requests.
• Assist in communicate global IT initiative, project policy & procedure to local users.
• Coordinate and implement measure to maintain ISO and IT information security compliance.
DEVELOPMENT
• Demonstrate strong capabilities and leadership in one’s business area, clients, people and or/ technology to meet business needs. Developing holistic view or a deeper understanding of two to three of these areas.
• Understanding of personal actions on business and client
BACKGROUND
Experience:
• At least 2 years of working experience in the related field. Preferably executives.
Skills/Knowledge:
• Good knowledge in support and maintenance of PCs and printers.
• Knowledge in Windows 10/11, Windows Server 2012/2016/2019, Microsoft Office365 and Windows Active Directory.
• Knowledge in Network, IT Security will be advantage.
• Knowledge or experience in PHP, MySQL and Linux will be an added advantage.
• A team player who is self-motivated and able to work under pressure.
• Resourceful, pro-active and result oriented.
Qualifications:
• Advance Diploma, Post Graduate or Degree in Computer Science, Information Technology or
equivalent
Interested applicants, kindly email your resume to [email protected]
We seek your understanding that only shortlisted candidates would be notified.