• Ipsos
  • Field Coordinator (IIS APAC)

Field Coordinator (IIS APAC)

Position Title:

Field Coordinator

Division/ Department:

Ipsos Interactive Services APAC, Malaysia

Job Description:

The Field Coordinator is responsible for managing the internal sample assests (iSay panels, Ampario) and third party sample vendors, in order to fulfill the field requirements according to the project specifications and in line with sample engagement best practices and market research methodology.

Key Responsibilities:

Sample Blending:

  • Design sample mix based on project requirements and sample feasibilities;
  • Manage sample design to ensure we are maximizing gross margin related to various sample sources and according with the blending strategy;
  • Checks that the questionnaire is Cortex compliant and if the client accepts or not reallocation.
  • Checks the questionnaire with the PM to ensure the IIS screening questions were set-up correctly.
  • Troubleshoot sample issues related to performance and design;

Internal Sample Extraction:

  • Understands Sampling concepts and use efficiently the sampling software;
  • Knows the panel database: variables, codes, levels of information (individual vs household);
  • Defines sample specifications together with the project managers;
  • Extracts the internal samples using the IIS proprietary tools, by selecting the needed target definition with the specific balancing structure
  • Calculates the national representative quotas using Nat Rep application;
  • Calculates sample sizes using specific formulas based on field indicators (incidence rate, abandon rate, response rate, field duration, conversion rate etc);
  • Exports sample files containing all required panel demographics;
  • Process sample files from client databases (non-IIS), only for the client supplied samples and only by the assigned people
  • Uses the internal panel resources efficiently (to minimize the number of screen-outs and quota full) to maximize the gross margin of the project

Field Management:

  • Monitors the performance of the project in field in order to take the necessary decisions to finish the field collection on time and according with the project specifications;
  • Ensures study is fielded as scheduled and updates Project Manager with any changes to sample mix, and other issues that can impact the budget for a project;
  • Set-up projects in Cortex for studies fielding in the router;
  • Works with sample vendors to design and order sample;
  • Manages and approves invoices from sample vendors;
  • Update the costs in the financial applications

Pre-requisites:

  • Good level of English, spoken and written
  • Min. 1 year of working experience in the related field
  • Proficient in Excel and/or Access
  • Knowledge in SPSS / SAS is a plus point

Interested applicants, kindly email your detailed resume to [email protected]

We seek your understanding that only shortlisted candidates would be notified.