• Ipsos
  • RESEARCH DIRECTOR - MSU

RESEARCH DIRECTOR - MSU

PURPOSE

  • Work on building the Ipsos brand 
  • To ensure financial targets are met
  • To lead project teams in the design, set-up and management of leading-edge research and,
  • To carry out account management activities – managing existing client relationships, including seeking repeat business, and actively seeking major and new client opportunities and management 


ENVIRONMENT
Joining Ipsos means developing your career in the very top tier of research. With 16,600 people employed in 89 countries, we are one of the largest and best-known research companies. If you’re interested in keeping company with some of the most naturally curious researchers and making an impact to the best local and global brands, we invite you to join us.
As a curious and intuitive individual, an enthusiastic professional with a passion for creating knowledge, at Ipsos you will be fully dedicated to finding the best solutions for our clients. At Ipsos we foster an environment that is entrepreneurial and forward thinking. We attract and hire innovative people with inquiring minds who possess drive, intelligence and enthusiasm. Working at Ipsos is dynamic and challenging; never a dull moment!

 

OUTPUTS/ACCOUNTABILITY

  • Profit and loss responsibility for projects that one is managing and or SBA
  • New business generation and existing client development plans
  • Problems resolution and ownership of results
  • Directs complex projects and higher-value work, displaying well-developed research skills, knowledge and thought
  • Provide long-term strategic insights and recommendations from research data to add real value to the clients
  • Used advanced research techniques (or engage expert Company resource), apply them appropriately and direct others in analytical approaches
  • Demonstrate and lead others to increase Company awareness through internal support, cross-selling and marketing and take a corporate view with new business opportunities and relationships with existing clients
  • Be an ambassador and guardian of the brand for Ipsos, displaying appropriate knowledge and behaviors
  • Develop / implement agreed plans and actively support Specialism and Company
  • Manage client accounts in full ensuring current and future successes in sales, profits and relationships
  • Build a network of relationships that enhances the area you work in, Specialism and Company Performance
  • Share and ensure others share current trends within research organizations and competitors to develop personal skills / knowledge base and transfer knowledge, skills and expertise through training and coaching
  • Keenness to learn and proactive self-development and development of others  

 

Manage the team to:
Handle a number of different projects at once, ensuring time, budget and profitability requirements are met
Produce results and research that are of high quality and consistent with agreed outputs
Produce proposals that meet and where possible exceed the brief requirements
Ensure all questionnaire facilitate strong data collection capability
Provide accurate analysis and interpretation of data
Liaise professionally and effectively with the Operation departments to ensure we deliver what we say we will 
 

COMPETENCIES 

  • Self-Management
  • Communication
  • Working Together
  • Client Focus
  • Knowledge & Expertise
  • Flexibility

 

RELEVANT TRAINING

  • Management Programs
  • Business Skills 
  • Business Generation / Selling Skills 

 

RELATIONSHIPS

  • Ensure effective communication with Operations and Corporate departments and external suppliers to maximize business performance 
  • Promote teamwork in the business area, Division and across Ipsos
  • Lead by example and behavior (incorporating values) within the business area and throughout the Division
  • Oversee team activities and development
  • Build strong internal and external relationships that benefit the team and Ipsos
  • Behave in a manner that displays professionalism integrity and corporate citizenship at all times

 

DEVELOPMENT

  • Business leadership in a particular area / sector / function / capacity
  • Corporate citizen working across the business and involved in the activities outside of work area 

 

BACKGROUND

Experience:

  • At least 10 years of strong Market Research Experience and good application of knowledge
  • Strong research experience and good application of knowledge
  • Business development and developing strong client relationships
  • Experience in relevant sectors 
  • Designing sound business plans outlining client, people, collaboration and financial considerations 


Skills/Knowledge:

  • Good communication skills, written and oral
  • Advanced problem-solving skills
  • Able to work under pressure and meet aggressive deadlines
  • Excellent time management and organizational skills
  • Well-developed people management abilities
  • Professional and respected client service skills 
  • Expert in presenting and facilitating; the ability to make sound conclusions and recommendations for action
  • Able to produce, understand and run budgets
  • Able to build strong links with the rest of the business
  • A strong level of drive, resilience, tenacity, flexibility and initiative 
  • Able to work effectively in a team and independently

 

Qualifications:

  • Degree in Business, Social Science, Statistics or related studies 

 

Interested applicants, kindly email your detailed resume to [email protected].

Only shortlisted candidates will be notified.