Got30: An Ipsos vodcast

Got30 is a vodcast answering some of the questions we get asked by clients about Customer Experience and Channel Performance. We publish new videos every other week.

logoGot30 is a series of 30 second videos from our Customer Experience and Channel Performance teams, answering questions we frequently hear from you, our clients, as well as sharing information about our latest thought leadership. We feature Ipsos experts from around the globe, to help you address your key business questions. Whether you’re a Customer Experience practitioner, a leader of CX measurement and management programmes, head up Mystery Shopping, and/or are responsible for high performing sales and service channels functions … these are for you.

If you'd like any more information about anything discussed in our vodcasts, or if you have a question you'd like to have answered, get in in touch with us: [email protected]

Enjoy our first vodcast, as Helen shares her response to a question that is relevant for all: "How can my business create strong relationships with customers in these tumultuous times?" From Helen Bywater Smith - Global Head of CX Service Design


Find out more about about Customer Experience and Channel Performance: Mystery Shopping Retail Performance and Retail and Consumer Intelligence at Ipsos, and read about our latest thinking


Customer Experience