Innovation & Knowledge

Customer Experience

Driving quality

Quantifying the connection between quality and loyalty in automotive purchase.
6 October 2020
Automotive
Customer Experience

B2B CX Sessions: A series of roundtable discussions with CX practitioners and experts who work in B2B

Recently, with several months of the COVID-19 pandemic behind us, our Customer Experience teams in the UK, Australia and New Zealand convened ‘B2B CX Sessions’, the first in a series of virtual roundtables with a cross-industry group of business-to-business CX executives.
24 September 2020

Features

Discover Ipsos Update

Our monthly round-up of research and analysis from Ipsos around the world includes the latest on coronavirus, attitudes towards abortion, cultural response bias, and a focus on life in Russia, the US election and public perceptions in Ireland.

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