Innovation & Knowledge : Customer Experience | Ipsos

Customer Experience

The Behavioural Science of CPG: Disrupting the customer experience

One of the most important developments facing brands today is how digital technology is fundamentally changing customer behaviour and decision-making. This paper introduces five 'Mind Economy' trends to suggest how consumer packaged goods (CPG) brands can achieve growth in this reality.
30 November 2018
Customer Experience

Mobile POS: Moving the Needle in Mobile Payments

Discover what our panel of experts - merchant acquirers, mobile payment systems, and merchants - have to say about the future of mobile point of sale payments.
21 August 2018

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Discover Ipsos Update

A selection of the latest research and thinking from Ipsos teams around the world.

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