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Insights Hub : Customer Experience

Insights Hub

Featured insights & publications

Automotive Ipsos Voices

Your Next Car Might Drive Better Than You: The Perception of AI in Automobiles

Are we ready for AI to take the wheel? Mike VanNieuwkuyk explores global consumer perceptions of AI in automobiles, self-driving car trust, and the 2026 Ipsos Global Mobility Report.

27.07.26

Healthcare Publication

Differential Diagnosis

23.07.26

Consumer Confidence Index Survey

July 2026: Global consumer confidence increases for third consecutive month

21.07.26

War/Terrorism Survey

The Iran Conflict

17.07.26

Retail Publication

Shopping With AI

15.07.26

Global Opinion Polls

Discover how Ipsos uses AI to deliver insights for clients

Unlock Brand Success

Refugees Survey

Global attitudes towards refugees remain stable, while questions about implementation persist

Research released by Ipsos in partnership with UNHCR, the UN Refugee Agency, during the 75th anniversary of the 1951 Refugee Convention.

14.07.26
Brands Publication

KEYS: an Ipsos webinar series

Ipsos' KEYS webinar series is dedicated to helping our clients better understand the dynamics of today as they prepare for tomorrow.

09.07.26
Healthcare Publication

Why Oncologists Are Prescribing GLP-1s

When cancer specialists embrace – and when they avoid – this revolutionary drug class.

08.07.26
Infrastructure Survey

Continued appetite for investment in infrastructure alongside pragmatism to improve outcomes

The 2026 Global Infrastructure Index from Ipsos and the Global Infrastructure Investor Association (GIIA).

07.07.26
Healthcare Publication

Beyond the Step Change: What GLP-1s Solved - and What They Didn’t

GLP-1 therapies have redefined what obesity pharmacotherapy can achieve, but efficacy is no longer the only battleground.

06.07.26
Preference Center

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Energy Survey

The Ipsos Energy Transition Barometer

In the 2026 Energy Transition Barometer, we look at how affordability, security, and reliability concerns are converging to reshape public support for the energy transition across 31 countries — including a rare before-and-after view of attitudes following the Iran conflict.

02.07.26
Sports Publication

Ipsos Update – July 2026

Football, Pride, Digital Twins… Ipsos Update explores the latest research and thinking on key topics from Ipsos teams around the world.

01.07.26
Politics Survey

Know the New America & Beyond: June 2026

A monthly dispatch of Ipsos’ best insights on the U.S., tailored for the world

25.06.26
What Worries the World Survey

What Worries the World – June 2026

Conducted monthly in 30 countries among around 20,000 adults for over a decade, the Ipsos What Worries the World study offers an exceptional snapshot of world opinion on pressing global issues.

25.06.26
Consumer Confidence Index Survey

June 2026: Global consumer confidence shows uptick for second consecutive month

Sentiment in Europe rises significantly according to the June 2026 Global Consumer Confidence Index from Ipsos.

24.06.26
Healthcare Publication

Beyond the Claim: The Case for Direct-to-Responder RWE in U.S. Healthcare

The U.S. healthcare claims system is a reputable source of secondary real-world data, but what happens when the patient falls out of the system?

24.06.26