Doing the right thing by employees is doing the right thing by customers
Drive up sales conversion by understanding and converting customers you thought were ‘lost’.
How mature is your organisation’s Customer Experience? Want to know how your organisation measures up? And what you need to do to get where you need to be?
Designing empathetic and meaningful experiences.
Tips for delivering a great user experience.
Not Doomed to Repeat: learning from the past of Customer Experience text analytics will ensure we obtain the most value from Large Language Models
The foundations of a winning customer strategy
Discover the three key learnings from our latest luxury roundtable hosted by Ipsos' Channel Performance and Customer Experience experts
Strengthening customer relationships and doing right by the world.
New services from Ipsos Synthesio help Retail Banks to track consumer trends and spot innovation opportunities.