Insights Hub

All content

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  Customer Experience Publication

  Mystery Calling: Dialling up your contact centre performance

  Discover how a well-designed mystery calling programme can drive loyalty and profits in this new Ipsos Views paper.

  27.02.20
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  Survey

  Why do you think fewer people die from disease but more die from other causes

  On average, people underestimate deaths from heart disease by almost three times.

  25.02.20
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  Survey

  Coronavirus outbreak predicted to have an impact on financial markets and the global economy

  Half see the virus as a threat to the world and a majority in all countries believe that it will take several months or longer to contain.

  19.02.20
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  Survey

  Consumer sentiment drops in China, but not in other major economies

  Global consumer confidence index has barely changed since the COVID-19 virus outbreak, but China’s national index is down by more than four points.

  18.02.20
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  Media Publication

  The power of you: why distinctive brand assets are a driving force of creative effectiveness

  In a rapidly changing media landscape, this is a call to action to help your creative leverage the power of you.

  13.02.20
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  Survey

  Are you better off than your parents were? That depends on money

  The No. 1 thing people feel worse off than their parents about is retirement.

  12.02.20
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  Coronavirus Survey

  Most say the Coronavirus is an on-going threat; only 1 in 5 see virus contained

  A poll of 8 countries shows strong support for actions including travel bans and quarantines to control the virus.

  12.02.20
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  Public opinion Survey

  Global study explores how wrong people are about the causes of death in their country

  Ipsos’ latest Perils of Perception study highlights public misperceptions across 32 countries about the proportion of people who die from diseases, violence, transport injuries and other causes.

  12.02.20
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  Reputation Publication

  Corporate Reputation: The key questions answered

  How to unlock the value of reputation for businesses.

  11.02.20
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  Survey

  Ipsos acquires a majority stake in Askia

  Ipsos is pleased to announce the acquisition of a majority stake in Askia, a leading survey technology provider to the market research industry for more than 20 years.

  11.02.20
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  Climate change Survey

  Global predictions for 2020

  65% worldwide believe 2019 was a bad year for their country and half of them considered it a bad year for their family and themselves. And most of our respondents’ predictions worldwide are not very optimistic yet 75% of people polled in 33 markets are confident 2020 will be a better year for them.

  04.02.20
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  Ipsos Update Publication

  Ipsos Update - February 2020

  This month’s edition of Ipsos Update features the latest research and thinking from Ipsos around the world on gender, shopper behaviour, entertainment in India and young people.

  04.02.20