Consumer Behaviour


Automotive Publication

Customer needs in times of crisis

Lessons and challenges from the automotive industry.
Forecasting Publication

Forecasting in challenging times

Considerations and actions before, during and after coronavirus.

Diet vs. the environment: How is climate change altering what we eat?

Two in 5 people say they’ll eat less meat, while a third say they’ll eat fewer dairy products.
Brands Publication

Brand rituals in a low-touch world

What’s next for brands during the COVID-19 pandemic?
Customer Experience Publication

Staying close to your customers

Why customer experience still matters amid COVID-19 and social distancing.
Consumer Behaviour Publication

Coronavirus & behaviour change: What does it mean for brands?

As COVID-19 continues to spread, how can brands stay relevant to consumers in an increasingly unstable world.
Consumers Publication

Fashion, an ethical turning point?

Consumer views on the second-hand market and sustainability in the fashion industry.
Shopper Publication

The evolution of shopper behaviour in 2020

In this changing world, retailers need to adapt to remain relevant and competitive.
Omnichannel Publication

Beyond price promotions

A new approach to Point of Sales activation