Customers


Customer Experience Publication

The Experience Perspective

The Experience Perspective is an Ipsos podcast and LinkedIn Live series covering everything from Customer and Employee Experience to Channel Performance.
Customer Experience Publication

Lead Saves: Convert ‘lost’ leads into revenue

Drive up sales conversion by understanding and converting customers you thought were ‘lost’.
Inflation Survey

Four in ten across 28 countries expect their disposable income to fall over the next year

New polling by Ipsos across 28 countries finds that in many markets the public expect recent cost of living pressures to continue.
Coronavirus Publication

Staying close to your customers

Why customer experience still matters amid COVID-19 and social distancing.
Brands Publication

Brand Growth: More People, More Often or Both?

The contribution of existing customers to brand growth.