Technology

Ipsos Global Trustworthiness Index 2026
Trust Survey

Ipsos Global Trustworthiness Index 2026

In the seventh edition of the Ipsos Global Trustworthiness Index, AI chatbots, tech entrepreneurs and personal trainers are added to the Index.
How Trust Drives AI Adoption in Customer Experience
Customer Experience Ipsos Voices

How Trust Drives AI Adoption in Customer Experience

New Ipsos research reveals why customer trust and emotional connection are critical to successful AI adoption in customer experience.
Why AI Efficiency Alone Isn’t Enough for Great Customer Experience
Customer Experience Ipsos Voices

Why AI Efficiency Alone Isn’t Enough for Great Customer Experience

Ipsos Voices: How efficiency is changing customer experience and why emotional connection remains the true differentiator by Rollo Grayson and Jean-François Damais.
Mind or Machines: Exploring AI moderation and when to use it - Ipsos
Artificial Intelligence Publication

Mind or Machines

Exploring AI moderation and when to use it
Transforming the Swiss TELCO Landscape: From Basic Connections to Emotional Engagement
Telecommunication Publication

Transforming the Swiss TELCO Landscape: From Basic Connections to Emotional Engagement

In an increasingly competitive Swiss TELCO market, standing out is crucial. Discover how brands can differentiate through innovative technologies, emotional connections, and empathy-driven engagement to capture consumer loyalty.
Luxury Now and Into the future
Luxury Publication

LUXURY NOW AND INTO THE FUTURE

An Ipsos point of view