Press Release: HKACE Survey – Customer Services Through New Age Channels
The survey of more than 500 Hong Kong customers aged between 15 and 59 was conducted between November 19 and December 7, 2012 by research company Ipsos.
The survey of more than 500 Hong Kong customers aged between 15 and 59 was conducted between November 19 and December 7, 2012 by research company Ipsos. Through this research, HKACE aims to provide members with market overview and industry insights to facilitate their strategic evaluation and resources planning on future development of the new age servicing channels.
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