Customer Perspective is a weekly podcast exploring all things Customer Experience, Mystery Shopping and Channel Performance.
Economic might and standard of living are exceptions.
A new global Ipsos survey for the World Economic Forum unveils a profound and widespread desire for change rather than a return to how things were before the COVID-19 pandemic.
More countries saw gains than incurred losses in the past month, but consumer confidence remains below pre-pandemic levels almost everywhere.
We all recognise that importance of social is great, the question is, how do we exploit this rich source of data to its full potential and derive the right insights that will drive growth for our clients’ brands?
Recent Ipsos Findings on Perception of Covid-19 Vaccine in Malaysia and across the globe
These are the reports, stories and videos that got you talking, sharing and engaging with us.
46% of people around the world see Coronavirus as one of the top issues affecting their country today. Our latest What Worries the World survey shows spikes in concern in many nations.
About 70% say abortions should be permitted ̶ down 5% from 2014 and lower than when poll began