Insights Hub

All content

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  Environmental, Social and Governance (ESG) Survey

  Global perceptions amid earth’s temperature breaching the 1.5 degrees tipping point

  Amidst global temperature rise concerns, Ipsos uncovers declining individual action despite heightened awareness. Spanning 32 countries, our report reveals regional differences in climate policy expectations and economic apprehensions, providing a roadmap for strategic climate engagement.

  17.04.25
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  Ipsos Update Publication

  Ipsos Update – April 2025

  Canada, Italy, Women's Day … Ipsos Update explores the latest and research & thinking on key topics from Ipsos teams around the world.

  01.04.25
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  User Experience Publication

  Accessible Online Banking

  Closing the compliance gap and winning new customers.

  18.03.25
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  Brand Health Publication

  Generational Marketing: Breaking free from stereotypes

  How to build brand success across generations with the power of empathy

  18.03.25
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  Global Trends Publication

  Portrait of a Futurist

  What do futurists believe, and how do their views differ from the typical global citizen?

  18.03.25
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  Consumers Publication

  Channel Performance Benchmark, Ipsos’ global Mystery Shopping KPI benchmark - now even more powerful

  How do your physical, digital, and contact centre channels stack up against the competition? How is your customer service performing?

  18.03.25
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  Ipsos Update Publication

  Ipsos Update – March 2025

  Love, ESG, Influence … Ipsos Update explores the latest and research & thinking on key topics from Ipsos teams around the world.

  05.03.25
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  Mystery Shopping Publication

  Demystifying Mystery Shopping

  Why organisations use Mystery Shopping, and its role within Customer Experience Measurement research

  10.02.25
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  Housing Publication

  Ipsos Update – February 2025

  Trump, Housing, Shopping … Ipsos Update explores the latest and research & thinking on key topics from Ipsos teams around the world.

  10.02.25
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  Consumer Confidence Index Survey

  January 2025: Consumer confidence up globally to begin 2025

  Sentiment is up in Latin America and Europe, down in North America according to the Ipsos Global Consumer Confidence Index for January 2025.

  05.02.25
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  Artificial Intelligence (AI) Publication

  CX Signals GenAI: Unlock deeper CX insights by leveraging unfiltered customer sentiment on social media and reviews

  Harness the power of social media and reviews to help improve your Customer Experience (CX).

  05.02.25
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  Artificial Intelligence (AI) Publication

  The Power of Product Testing with Synthetic Data

  Humanizing AI: Part 2

  05.02.25