The Path Forward: Financial Services Post Covid

View our on-demand webinar to hear business recovery strategies as they relate to the future of financial services in Canada.

The author(s)

  • Ray Kong Executive Vice President
  • Steve Levy Chief Operating Officer, Canada
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In this episode of our The Path Forward webinar series we share which financial services have been fast-tracked during lockdown, and how to stay ahead of the curve.

We live in a world of ten word answers and sound bites.  In this webinar, our guest speaker Ray Kong, goes deeper into some financial headlines to provide context, offers food for thought and hopefully some ideas as financial institutions try to understand how to go forward in the new personal financial reality. Ray also explores the new meaning of money held by their customers in the areas of advice, genderational marketing, digital capabilities and physical touchpoints.

The author(s)

  • Ray Kong Executive Vice President
  • Steve Levy Chief Operating Officer, Canada

Customer experience