Ontarians Report Challenges Accessing Specialist Care
Ontarians Report Challenges Accessing Specialist Care

Ontarians Report Challenges Accessing Specialist Care

One in three Ontarians report longer specialist waits. Many households affected by chronic conditions report waiting months for their first specialist appointment, and some report emergency department or walk-in clinic visits because of specialist waits.

 

Toronto, ON, November 2, 2026 - Access to specialist care remains a challenge for Ontarians. One in three (34%) report longer waits to see a specialist over the past year, compared with 7% who report shorter waits. Another 34% report no change, while 25% say they have not seen a specialist during this period.


Reported changes in specialist wait times over the past year
Response table



Northern Ontarians rate access to specialist care poorly

Across Ontario, 26% rate access to specialist care in their community as poor or very poor. In Northern Ontario, nearly half select one of these ratings: 28% select “Poor” and 21% “Very poor”.

Rating of access to specialist care in the community
Response table



Households affected by chronic conditions face lengthy specialist waits

Among Ontario respondents reporting a chronic condition affecting themselves or a household member, about four in ten report a wait of three months or longer following their most recent specialist referral for a chronic condition. This includes 18% reporting a wait of three to less than six months and 22% reporting six months or longer. 

Among Northern Ontario respondents reporting a personal or household chronic condition, 36% report waiting six months or longer following their most recent specialist referral for a chronic condition.

Wait from the most recent referral to the first specialist appointment for a chronic condition
Response table

 

Specialist waits lead some households to emergency departments or walk-in clinics

Among respondents asked about their most recent specialist referral for a chronic condition affecting themselves or a household member, more than one in three (35%) say the wait led them or their household member to visit a walk-in clinic or emergency department. Overall, 17% report a walk-in clinic visit and 21% an emergency department visit. Some selected both settings.

Whether the wait for that specialist appointment led to a visit elsewhere 
Response table

 

Ontario wait times prompt some households to consider specialist care abroad

Across Ontario, 14% report that they or someone in their household considered seeking specialist care outside Canada, in the United States or elsewhere, because of wait times for care in Ontario during the past five years. 80% say they have not considered this, while 6% are unsure. This question measures consideration of care abroad, rather than whether treatment was received outside Canada.

Consideration of specialist care outside Canada in the past five years because of Ontario wait times
Response table

 

About the Study

These are some of the findings of an Ipsos survey conducted from October 13 to 19, 2026, on behalf of the Ontario Medical Association. For this survey, a sample of 1,156 Ontario residents aged 18 and older was interviewed online via the Ipsos Omnibus panel. Quota sampling and weighting were employed to balance demographics to ensure that the sample's composition reflects that of the adult population according to Census data and to provide results intended to approximate the sample universe. The precision of Ipsos online surveys is measured using a credibility interval. In this case, the overall survey is accurate to within ±3.5 percentage points, 19 times out of 20, had all Ontario adults been surveyed. The credibility interval is wider among subsets of the population. All sample surveys and polls may be subject to other sources of error, including, but not limited to, coverage error and measurement error.

For more information on this factum, please contact:
Sandra Guiry
SVP, Ipsos Public Affairs
[email protected] 

Shashank Sharma
Director, Ipsos Public Affairs
[email protected] 


About Ipsos

Ipsos is one of the largest market research and polling companies globally, operating in 90 markets and employing nearly 20,000 people.

Our passionately curious research professionals, analysts and scientists have built unique multi-specialist capabilities that provide true understanding and powerful insights into the actions, opinions and motivations of citizens, consumers, patients, customers or employees. Our 75 business solutions are based on primary data from our surveys, social media monitoring, and qualitative or observational techniques.

“Game Changers” – our tagline – summarizes our ambition to help our 5,000 clients navigate with confidence our rapidly changing world.

Founded in France in 1975, Ipsos has been listed on the Euronext Paris since July 1, 1999. The company is part of the SBF 120, Mid-60 indices, STOXX Europe 600 and is eligible for the Deferred Settlement Service (SRD).

www.ipsos.com 

The author(s)

  • Sandra Guiry
    Senior Vice President, Canada, Public Affairs

Related news