The Culture of Service Appreciation in Hong Kong
The Culture of Service Appreciation in Hong Kong Survey Report 2013 provides an analysis of key trends of service appreciation in the Customer Services sector in Hong Kong, surveying over 1,000 customers and employees from the customer services sector.
The Culture of Service Appreciation in Hong Kong Survey Report 2013 was released on January 15th by The Hong Kong Association for Customer Service Excellence (HKACE), the prestigious organisation fostering customer service excellence in Hong Kong, and renowned independent market research company Ipsos. According to the study, customers in Hong Kong are overall satisfied with the Services they receive.
The Culture of Service Appreciation in Hong Kong Survey Report 2013 provides an analysis of key trends of service appreciation in the Customer Services sector in Hong Kong, surveying over 1,000 customers and employees from the customer services sector.
