[WEBINAR] Enhancing Customer Experiences with UX: Insights from a Cross-border Case

Good UX practice can positively impact customer acquisition, retention, and engagement. The session is enriched to include TWO cases on how Ipsos leverages our unique UX methodology and framework to aid our clients in achieving their business objectives through exceptional UX.
In this webinar, our seasoned experts from Ipsos UX team will illuminate the intricacies of UX design, and how such knowledge helps a Hong Kong brand to build its digital framework for its operation in China.
Discover how to effectively structure your digital framework to integrate features and functions across your offerings, and how UX insights can guide you in defining, designing, and mapping critical points of interaction.
This knowledge will enable you to craft your customer experiences that are not just meaningful and desirable, but also competitively successful.
This is a golden opportunity to revolutionize your customer-facing platform development process and create inclusive digital experiences that leave a lasting impression.
To join us at the upcoming webinar, click here to register.
Speakers :
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Clark Zhong, UXPA China, Chairman and Head, User Experience Institute, Ipsos Greater China
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Ray Ouyang, Research Director, UX, Ipsos China
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Lyida Siu, Research Director, Qualitative, Ipsos in Hong Kong